Quality system

The inspection is the product. The factory is the vendor.

A low quote is easy to find. What you're paying us for is the system that makes the tenth reorder look like the golden sample — written down before the first PO, so nobody negotiates it after a bad shipment. Every checkpoint below is included in the fee.

Six checkpoints

From the first factory visit to the sealed container.

CheckpointWhat happensStandard
Factory audit On-site before any PO: capability, capacity, quality records, working conditions, sub-supplier list. Photo report, 40-point checklist
Golden sample / FAI Approved sample locked and retained in three places: you, us, the factory. Engineered parts get a first-article report against the drawing. FAI in AS9102 format, ballooned drawing
In-process check Inspection at 20–30% of the run, while a problem is still cheap to fix. Dimensional + visual, sampled
Pre-shipment inspection Statistical sampling of finished goods before the container is loaded. You read the report before you release the shipment. ANSI/ASQ Z1.4 · AQL 2.5 major / 4.0 minor default
Loading supervision Carton count, marking, container condition, seal number photographed. Loading report + seal photo
Defect remediation Rework, replace, or credit — the sequence and the timelines are agreed in writing before the first PO. Remediation policy in the supply agreement

The compliance file

What rides with every SKU, so a border hold is an inconvenience and not a crisis.

HTS
Classification and origin analysisEvery SKU carries its HTS code, the tariff stack that applies, and a rule-of-origin note wherever an FTA is in play. Confirmed before quoting, not after a hold.
UFL
UFLPA traceability fileSupplier and sub-supplier mapping down to raw materials of concern, with documentary evidence retained per SKU and refreshed as the supply chain changes.
CERT
Certification mapUL/ETL for anything with a cord, FCC for anything with a radio, CPSC/CPSIA and Prop 65 for consumer goods, FDA for food contact, RoHS/REACH where required — mapped per SKU, with the testing lab named.
NNN
Non-disclosure, non-use, non-circumventionExecuted with every factory in the factory's jurisdiction and language, so it is enforceable where it matters. No drawing moves before it is signed.
TOOL
Tooling ownershipMolds, dies and fixtures titled to you in writing, with photos and serial numbers, and a transfer procedure if you ever move the work.
REM
Remediation policyRework, replace or credit — sequence, responsibility and timelines agreed in the supply agreement before the first PO.

Monthly scorecard

Three numbers, every month, for every active account.

On-time
ship date vs. confirmed date

Measured at the factory gate against the confirmed ship date, per PO. Slips are explained, not averaged away.

Defect rate
at inspection and at your dock

Major and minor defects found at pre-shipment, and anything you report on receipt. Both go on the factory's record.

Landed cost
vs. your baseline

Actual landed cost per unit against the baseline from the original re-quote, so the saving is verified every month, not promised once.

FAQ

Questions we get on this

What does a pre-shipment inspection in China (or any other origin) cover?

Statistical sampling of finished, packed goods before the container is loaded, against the approved golden sample and spec: workmanship, function, dimensions, color, labeling, packing, carton markings, and quantity. Sampling follows ANSI/ASQ Z1.4 with AQL 2.5 for major defects and 4.0 for minor by default; tighter levels are available. You receive the report with photos and release the shipment — or don’t.

What does a factory audit check?

A 40-point on-site checklist: business license and legal identity, ownership (factory or trading company), production equipment and capacity, quality management system and records, incoming inspection, calibration, engineering capability, sub-supplier list, working conditions and social compliance, and financial stability signals. With photos, before any PO.

Can we use our own third-party inspector (QIMA, SGS, Intertek)?

Yes. Our inspection is included in the 10% fee, but if your customer or your quality system requires a named third party, we coordinate it and reconcile the reports. Many clients use both on the first two shipments.

What happens when an inspection fails?

The shipment does not leave. The remediation policy agreed before the first PO sets the sequence — sort and rework at the factory, re-inspect, replace, or credit — and the timelines. Because it was agreed in advance, nobody negotiates it under deadline pressure.

What is supplier verification versus a factory audit?

Verification is a desk check: business registration, export records, references, and whether the address is a factory or an office. It filters candidates before we spend a day on site. An audit is the on-site visit. Both happen before a factory is quoted to you.

Free 10-day re-quote

Send us your top five SKUs. Get every viable origin back.

No commitment. In ten business days you’ll have a landed-cost comparison you can put in front of your CFO, with named factories behind every number.